Delaware North’s Play It Safe™ | Commitment to Care is a comprehensive program to help keep guests and employees safe and slow the spread of infectious diseases like COVID-19.
We’ve reengineered our operating procedures to minimize contact risk and bolstered hygiene protocols to meet or exceed best-practice guidelines set forth by the U.S. Centers for Disease Control and Prevention (CDC). Each of our facilities undergoes rigorous ongoing deep-cleaning and disinfection.
Our facility is operating under strict occupancy guidelines and patrons will be permitted to enter as occupancy limits permit.
We require that patrons maintain safe social distancing outside the facility while waiting to gain entry as well as inside the facility.
All patrons will be screened and have their ID registered upon entry to the facility. Guests are instructed that they should not approach the facility it they have any symptoms or risk factors for COVID-19.
Patrons who have any of the following symptoms or risk factors should NOT attempt to enter the facility.
You have been in close contact with anyone diagnosed with or suspected of being infected with COVID-19 in the last 14 days.
You are suffering from any of the following symptoms:
The CDC guidelines state that you should remain in quarantine for at least ten days after you first experience symptoms and 72 hours after your symptoms subside.
To ensure the privacy of our guests and associates, we do not publicly disclose an individual employee or guest having tested positive. In the event there is a guest or associate who we learn has tested positive, we notify the local health department to perform applicable contact tracing and to follow any directions they may have if there are any additional steps we should take.